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Delegation and Empowerment: What, Why, When and How

COURSE NO: K04-001
PDH CREDIT: 4
COURSE PROVIDER: Richard Grimes, MPA, CPT
Delegation and Empowerment: What, Why, When and How
Note: New Jersey, New York, Ohio and Pennsylvania Professional Engineers: This course does not qualify for PDH credit by your State Licensing Board. For complete information, please visit the websites of the NJNYOH and PA State Licensing Boards.
Course Highlights

This online engineering PDH course addresses the big difference between delegation and empowerment that goes way beyond feel-good concepts that can reap great rewards for the manager; especially in times of rapid or pending change in the organization.

 

There are many management topics that will teach you about coping in a world of rapid change, managing productivity, tips on goal setting, and the need for dividing the existing work among employees via delegation. It doesn't take a rocket scientist to realize that a shared workload gets accomplished quicker with less wear-and-tear on each participant.

 

There aren't as many resources, though, that will help a manager (or "manager wannabe") understand the strategy of delegation that attempts to match the required work tasks with the available talent for maximum results of productivity. And taking that view of delegation a step farther, the empowerment employees to do the tasks, also provides an opportunity for higher quality of results, the employee's development for the future and the chance for them to do bigger and broader tasks leading to career advancement. Empowerment can create an employee mindset of "I GET to do this" resulting in increased productivity instead of "I HAVE to do this" usually producing minimal results; i.e., "what's the least I can do to get by?"

 

Unfortunately, many view the concept of empowerment as a term coined to make people feel good about their assignment but really adds no value or specific meaning to the task at hand. Consequently, for many then "delegating" and "empowering" are interchangeable; it means getting someone else to do what you want them to do.

 

This 4 PDH online course is intended to teach existing managers and those who want to manage others how to analyze the existing work and match it to the talent available to do it in order to achieve maximum quality, productivity, and employee development.

Learning Objectives

This PE continuing education course is intended to provide you with the following specific knowledge and skills:

  • Identify seven undesirable outcomes associated with organizations unprepared to deal with the winds of change in today's business environment
  • Define and differentiate between delegation and empowerment
  • Identify who controls the width of the employee performance gap where they can work at commitment or compliance levels
  • List six advantages of effective delegation
  • List at least three reasons why some managers do not delegate
  • List the five components required for an employee to work successfully in an empowered delegation assignment
  • List eight actions required from an authority figure for successful delegation
  • Define the term 'motivation' and give examples of it
  • Develop a strategy for preparing an employee to function successfully within an empowered assignment
  • List at least four factors necessary for a manager to assume a "hands off" attitude toward a delegation assignment
  • List at least five factors necessary for determining when to delegate an assignment
  • List at least three factors necessary for determining to whom an assignment can be delegated
Course Document

In this professional engineering CEU course, you need to review the document titled "Delegation and Empowerment: What, Why, when and How".

To view, print and study the course document, please click on the following link(s):
Delegation and Empowerment: What, Why, When and How (385 KB)
Course Quiz
Once you complete your course review, you need to take a multiple-choice quiz consisting of twenty five (25) questions to earn 4 PDH credits. The quiz will be based on the entire document.

 

The minimum passing score is 70%. There is no time limit on the quiz, and you can take it multiple times until you pass at no additional cost.
Certificate of Completion

Upon successful completion of the quiz, print your Certificate of Completion instantly. (Note: if you are paying by check or money order, you may print your Certificate of Completion after we receive your payment.) For your convenience, we will also email you your Certificate of Completion. Also, you can log in to your account at any time to access and print your Certificate of Completion.

To buy the course and take the quiz, please click on: