Conflict: Understanding and Managing
This online engineering PDH course will help you identify typical reasons for conflict, the three escalating stages of it, and devise strategies for preventing it from getting disruptive. There is also a checklist that students can use to assess the potential for conflict in their workplace.
Conflict is part of everyday work life. We may not even notice only minor irritations because we are so used to them. However, these can easily build into something that can cause great tension within a work team.
This 2 PDH online course is intended for those seeking to understand the concept of understanding and managing conflict when leading a project team or a work group. This course will enable engineers to identify potential causes for conflict and help resolve them.
This PE continuing education course is intended to provide you with the following specific knowledge and skills:
- Deal successfully with employee conflict
- Identify the clues that tell you how serious it is becoming
- Identify causes of employee conflict
- Reduce causes of employee conflict
- Take steps to minimize conflict
- Select an appropriate strategy to handle conflict
In this professional engineering CEU course, you need to review the document titled "Conflict: Understanding and Managing".
Upon successful completion of the quiz, print your Certificate of Completion instantly. (Note: if you are paying by check or money order, you may print your Certificate of Completion after we receive your payment.) For your convenience, we will also email you your Certificate of Completion. Also, you can log in to your account at any time to access and print your Certificate of Completion.