Resolving Project Shareholder Differences
This online engineering PDH course focuses on resolving project stakeholder differences by introducing strategies to effectively manage conflicts and enhance collaboration among diverse stakeholder groups.
This course delves into understanding various working styles, analyzing stakeholder interests, and developing tailored tactics for negotiation and resolution. Participants will learn to identify their own working styles and those of others, as well as how to adapt their approaches to foster better communication and outcomes and to ensure project success and maintain positive relationships among the work environment.
This 4 PDH online course is applicable to professionals in project management, engineering, and related fields who seek to enhance their skills in stakeholder engagement and conflict resolution.
This PE continuing education course is intended to provide you with the following specific knowledge and skills:
- Knowing how to identify the four major working styles encountered on a project
- Understanding your own personal working style and how to flex with others
- Learning how to adapt your resolution tactics to work more effectively with different styles
- Familiarizing yourself with ways to preserve goodwill even if agreement cannot be reached
- Understanding how to view the situation through the eyes of the other side
- Learning how to develop an overall strategy and select tactics that support it
- Familiarizing yourself with how to approach and resolve stakeholder differences with confidence
- Understanding how to use outside standards and strategic questions to reduce conflict
- Learning a variety of ways to close a resolution and reach agreement
- Knowing how to define what a successful outcome looks like from your perspective and theirs
Upon successful completion of the quiz, print your Certificate of Completion instantly. (Note: if you are paying by check or money order, you will be able to print it after we receive your payment.) For your convenience, we will also email it to you. Please note that you can log in to your account at any time to access and print your Certificate of Completion.